---
title: "Find delivery requests"
description: "Review current, past, grouped, and logistics lists without treating one screen as a complete live inventory."
canonical: https://docs.ordering.co/docs/products/driver-app/orders/find-deliveries/
---

# Find delivery requests

Use **Orders** to review delivery cards assigned or offered to your Driver account. The screen can separate current work, past work, and configured logistics requests.

## Availability

**Orders** is the initial tab in the signed-in Driver App. The visible tabs depend on configuration:

- **Pending** and **In Progress** can be separate, or combined as **Active**.
- **Completed** and **Cancelled** contain past states.
- A logistics icon can appear when logistics requests are enabled and the pending/in-progress tabs are not combined.

> **Opening Orders starts work**
>
> Mounting the screen can load orders, join realtime rooms, check native notification status, read or clear local cached-order settings, and load remote card assets. Open it only when those account, network, storage, native, and provider effects are appropriate.

## Open this capability

1. Select **Orders** in the bottom navigation.
2. Wait for the loading cards to clear.
3. Choose the tab that matches the work you want to review: **Pending**, **In Progress**, **Active**, **Completed**, **Cancelled**, or the logistics icon when available.
4. Check for a filters warning and clear or adjust filters when they would hide relevant deliveries.
5. Review the returned cards. Select **Load more orders** when it appears and you need later pages.
6. Use pull-to-refresh or the refresh icon when you deliberately want another read of the selected list.

Selecting a card opens Order details. Accept, Reject, review, status, grouped, and logistics action controls are separate mutation boundaries and are not part of this overview.

## What drivers can understand

- Current tabs contain status categories configured as pending, in progress, or active.
- Past tabs contain configured completed or cancelled categories.
- Status tags narrow the selected standard tab.
- Search filters can narrow by supported order, date, or location-related fields. The screen warns that active filters may miss new orders.
- Some cards can be grouped by data returned with the orders. Grouping is a display transformation, not a user-selected assignment rule.
- The logistics list shows non-expired assignment requests and can include a request whose order data represents a group.
- Realtime events can add, update, move, or expire cards after the initial read.

## States and variations

| State                 | What appears                                    | Safe interpretation                                                            |
| --------------------- | ----------------------------------------------- | ------------------------------------------------------------------------------ |
| Loading               | Order-card skeletons                            | The list is unresolved                                                         |
| Populated current tab | Current order cards                             | Returned page and current filters only; not a complete live inventory          |
| Populated past tab    | Completed or cancelled cards                    | Returned page under configured status mapping                                  |
| No results            | **Sorry, no results found**                     | No matching visible result for this tab/filter/page state                      |
| Error                 | Network or request error content                | The app did not establish the list; retry one deliberate read                  |
| Filters active        | **Filters applied. You may miss new orders.**   | Clear or review filters before concluding an order is absent                   |
| Load more visible     | More pages are reported                         | The current cards are not the full paginated result                            |
| Offline               | **Last Update** and possibly pending-sync count | Cached/local state; not current server state                                   |
| Logistics empty       | No non-expired request is visible               | Does not prove no request existed or that another Driver did not receive one   |
| Grouped card          | Related returned items are displayed together   | Member status and assignment can differ; verify each order                     |
| Realtime update       | Card appears, changes tabs, or disappears       | Recheck identifiers and selected tab; event order/freshness is not certified   |
| Notification prompt   | **Enable notifications**                        | A native status check found a blocked state; Settings is a separate OS handoff |

## Effects and boundaries

The selected tab, status tags, filters, pagination, stored offline data, socket events, and logistics-expiration filtering all influence the visible result. Neither an empty list nor a populated list proves completeness or currentness.

Standard order-list reads and logistics-request reads use different source contracts. A logistics card is a request to review, not proof that an assignment has been accepted. Selecting Accept or Reject can change assignments, orders, other Drivers' requests, logs, notifications, and realtime state.

## Troubleshooting

- If a delivery seems missing, confirm the selected tab, status tags, filters, connection state, and whether **Load more orders** is available.
- If filters are active, clear them before assuming there are no new requests.
- If **Last Update** appears, reconnect and refresh before relying on the list.
- If an error replaces the cards, wait for connectivity and run one deliberate refresh. Avoid repeated restarts or rapid reads.
- If a logistics request disappeared, refresh the logistics list; it may have expired or changed through a realtime event.
- If a grouped card looks incomplete, open the owning order details and verify each member rather than assuming the group is atomic.

**Related guides:** [Driver App overview](https://docs.ordering.co/docs/products/driver-app/) · [Navigate the Driver App](https://docs.ordering.co/docs/products/driver-app/operate/navigate-driver-app/) · [Accept a delivery](https://docs.ordering.co/docs/products/driver-app/orders/accept-a-delivery/) · [Active delivery](https://docs.ordering.co/docs/products/driver-app/deliveries/active-delivery/) · [Delivery history](https://docs.ordering.co/docs/products/driver-app/history/delivery-history/)