--- title: "Edit profile details and photo" description: "Edit configured profile fields and understand how profile photos are selected and saved." canonical: https://docs.ordering.co/docs/products/driver-app/account/edit-profile/ --- # Edit profile details and photo Driver App can show an **Edit** control for Driver profile fields when account configuration allows Driver data updates. The profile image is a separate control that can open the device photo library and immediately request a photo save after a selection. Profile edits can update personal information. Review the fields and values before saving. The profile-image control uses a separate photo-library flow and may request a photo update as soon as you select an image. ## Availability For a Driver account, **Edit** is visible only when the update-data configuration is explicitly enabled and validation fields have loaded. The displayed fields come from the current checkout/profile validation-field configuration rather than one fixed universal field list. The profile image can open the photo library even when Driver field editing is not enabled. The absence of **Edit** does not mean photo updates are disabled. ## Before you start - Open **Profile** and wait for profile and validation-field loading to settle. - Confirm whether **Edit** is visible. - Profile details are personal information. Share or change only the fields needed for your account. Profile navigation can refresh user information. A visible value is the current client result, not guaranteed current server truth. ## Complete the task To edit profile details: 1. Verify that the profile is populated rather than loading or in error. 2. Identify the configured read-only field labels, masked password display, and available phone presentation. 3. Confirm whether **Edit** is present under the configured Driver update rule. 4. Select **Edit**, update the needed fields, then review them before selecting **Update**. Select **Cancel** to discard local changes. The form can show configured fields, password/confirmation, and an enabled phone input. It applies required-field, email, phone, and password-match validation. **Cancel** clears local changes; **Update** appears after changes or password input and can request a user update. Selecting the profile image opens the photo library, requests a small photo, and can request the photo save as soon as the selected image returns. This is a separate flow from editing profile fields and does not use an **Update** confirmation. The app's profile-photo flow does not offer camera capture. ## Verify the result After selecting **Update**, wait for the profile to refresh and check the displayed fields. Profile-photo changes use a separate photo-library request and may be submitted as soon as you select an image. If the result is unclear, contact the account owner before retrying. ## States and variations | Visible state | Meaning | Safe next step | | ---------------------------------- | ------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------- | | Profile loading | Session/user or form state is settling. | Wait for content or error. | | Validation error | Field configuration could not be used. | Contact the account owner and report the error shown. | | Read-only profile without **Edit** | Driver update configuration does not admit field editing. | Do not bypass it; ask the account/configuration owner. | | Read-only profile with **Edit** | Client configuration allows the edit form to appear. | Review the fields before changing and saving them. | | Edit form | Configured fields plus password/phone variants are visible. | Use **Cancel** without changes if opened accidentally. | | Field validation message | Local required/email/phone/password rules rejected input. | Do not enter real values to test. | | Profile image visible or missing | The current photo or a fallback image is displayed. | Use the profile-image control to choose a replacement from the photo library. | | Photo library canceled/error | Picker result did not supply a usable asset. | Do not retry or use camera/another provider. | | Update loading/result | A profile or photo request is in progress or has returned a result. | Wait for the profile to refresh. If the result is unclear, contact the account owner before retrying. | ## Troubleshooting | What you see | What to check | Safe recovery | | -------------------------------------------- | ----------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------- | | **Edit** is missing | Driver account level, update-data configuration, validation-field loading and error state | Do not alter configuration or use another product to force editing. Contact the account owner. | | Expected field is missing | The current validation-field configuration controls the form. | Report only the field label/category; never paste its value. | | Profile image opens a library | The image control is independent of **Edit** permission. | Select an appropriate image or cancel to leave the photo unchanged. | | Camera is not offered | Profile photos are selected from the photo library. | Choose an existing image from the library. | | Canceling the picker produces an error/toast | Picker cancellation/result handling can fall through to a missing-image state. | Do not retry; report the provider/result class without file names or device data. | | A field or photo changed unexpectedly | Update request, local session replacement, profile refresh, and follow-ons are separate. | Do not repeat. Escalate with sanitized time and field category, never PII/media. | | The profile looks stale | Tab navigation can request user refresh, but visibility does not prove currentness. | Avoid editing and ask the account owner to verify current server data. | **Related guides:** [View the Driver profile](https://docs.ordering.co/docs/products/driver-app/account/profile/) · [Review the Driver schedule](https://docs.ordering.co/docs/products/driver-app/account/schedule/) · [Manage sessions](https://docs.ordering.co/docs/products/driver-app/account/sessions/)