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Import a menu from Ordering Network

The store creation form now ends at the new store. If you need to copy a menu from another Ordering.co store, open Importers after the destination store exists.

Importers panel with a destination store selector and menu importer choices

Before you start​

Confirm the source menu and the destination store before starting. If the source is not yours, obtain permission to copy it.

Start with the intended store​

From Stores → Stores, open More actions → Importers, then choose the destination store. From Stores → Products, open the correct store and choose More actions → Importers. That path uses the catalog you already opened.

Choose the menu import option​

In Menu importers, choose Ordering.co and select Import Menu. Administrators can also use Connect → Importers. The store setup form no longer includes a Network step.

Select a Network result​

In the Ordering.co importer, paste an Ordering.co business URL or enter the project and store details. Verify the source and destination names before starting the import.

Wait for the import result​

Keep the importer open while it runs. Review the result and any issues reported before attempting the same import again. See Import a menu and resolve errors.

Review the imported menu​

Open the destination in Products. Check the categories and a representative set of products before making the menu available to customers.

Review product options​

Open a product and review options, including required choices and prices.

Review product details​

Review the name, description, images, and other product details in the destination.

Review products and prices​

Compare the prices and availability in the destination catalog with what you intend to offer.

Review the store schedule​

Review the destination store’s schedule separately. Use the store settings to change it.

Keep each outcome separate​

Check the import report, the resulting catalog, and the customer-facing menu separately. Use Bulk import products for a mapped file.

Troubleshooting​

Use the troubleshooting steps below before repeating the import.

Why is Import Menu missing?​

Menu importers uses the Connect Importers role check. Business owners may see file importers only. Ask a project administrator to check the available importers.

Why can't I find the right business?​

Check the Ordering.co URL or the project and store details you entered. Confirm you have the intended source rather than another location with a similar name.

Why are product images missing?​

Review the import result first. If a product is missing media, use Product images to review or add it.

Why should I avoid retrying immediately?​

An import can finish with warnings or partial results. Check the result and the existing catalog before retrying to avoid duplicate work.