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Configure Stripe Link for Call Center

The Stripe Link payment method in this guide is the store's Call Center workflow that produces a payment link for a cart. Use the store's method panel to set it up.

Set up the store and messaging​

  1. Open Stores → select a store → Payment methods → Stripe Link if the method is available.
  2. In General, choose the intended environment and enter that Stripe account's publishable and secret keys. Review Channels and Order types, then save and enable the method.
  3. If your flow sends links by SMS or WhatsApp, check the project's Twilio configuration in Settings → Security & login. The Stripe Link panel may offer additional Twilio options. Review those fields before editing because they can save separately from the method.

In a test Call Center session, open a cart for the intended store and check that the payment-link action is available. If you are authorized to test messaging, use an approved test recipient. Check link creation, message delivery, Stripe test payment, and order status separately. If a button is absent, review the method and messaging settings before retrying.