---
title: "Set up Intercom Messenger"
description: "Configure the Intercom Messenger for the intended workspace and verify the storefront widget."
canonical: https://docs.ordering.co/docs/products/dashboard/settings/pro/integrations/intercom-messenger/
---

# Set up Intercom Messenger

Open **Settings → Apps & developers → Analytics & tracking → Intercom** for the target project. Review the enablement switch and the account value expected by the implementation.

## Copy the Messenger app ID

For the Messenger setup that uses an app ID, obtain the `app_id` from the intended Intercom workspace. Enter the value in the corresponding field, select the desired enablement and save. Open the intended storefront with a test account and check the Messenger and its destination workspace.

## Distinguish the app ID from an API token

The app ID identifies the Messenger workspace. A Developer Hub access token authorizes separate API access. Confirm the expected credential with the project owner before using any token, and keep it in the approved secret manager.