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Configure webhooks

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Webhooks let your Ordering.co project communicate with other apps automatically. Instead of manually checking for updates, you register a destination URL and the platform sends it a payload the moment a specific event happens — keeping connected systems in sync in real time.

What you can do with webhooks​

  • Payment notifications — when a payment completes, notify an accounting app so financial records update without manual entry.
  • Order notifications — when a new order is placed, notify a team messaging channel so staff see new sales as they happen.
  • Communication routing — route an event, such as an incoming call, to the right destination based on your own rules.

Benefits​

  • Real-time updates — get notified immediately when an event occurs, instead of polling for changes.
  • Automatic data transfer — data moves between systems without manual re-entry, which reduces the risk of transcription errors.
  • Increased efficiency — automating routine notifications frees your team to focus on higher-value work.
  • Enhanced integration — connect apps that wouldn't otherwise talk to each other, and shape each workflow to fit your business.
  • Improved accuracy — consistent, automated updates keep connected systems aligned instead of drifting out of sync.

Configure a webhook​

  1. Open Settings > Pro > Developers, then select the Webhooks card.

    Webhooks option in the Dashboard settings

  2. Select Add new webhook and follow the prompts to configure it: set the destination URL, choose the event (trigger) that should fire it, and select which apps or systems should be notified.

    Creating a new webhook with a destination URL and trigger event Completed webhook configuration

Use cases​

  • E-commerce — notify an inventory system when a new order is placed so stock levels stay current, or send order-confirmation emails the moment a purchase completes.
  • Customer relationship management (CRM) — push new leads into your CRM as they're generated so your sales team can follow up promptly, or alert support when a high-priority issue is logged.
  • Project management — trigger a notification when a new task is assigned, or update project timelines automatically as milestones are reached.

Ordering.co integration page: Webhooks