---
title: "Reset your Dashboard password"
description: "Request a password reset link for your Dashboard project, choose a new password, and sign in again."
canonical: https://docs.ordering.co/docs/products/dashboard/reset-password/
---

# Reset your Dashboard password

## Request a reset link

1. Open your project's [Dashboard sign-in screen](https://docs.ordering.co/docs/products/dashboard/sign-in/) and select **Reset password**.
2. Enter the **Project** code if the form asks for it, then enter the **Email** you use for that Dashboard account.
3. Select **Send reset link**. The confirmation explains that a reset link is sent if an account exists for that email.

[![Dashboard password recovery form with empty project and email fields](https://docs.ordering.co/assets/images/password-recovery-en-a6ccf1e0f64e89646e3058d0f9d55831.webp)](https://docs.ordering.co/assets/files/password-recovery-en-a6ccf1e0f64e89646e3058d0f9d55831.webp)

## Choose a new password

1. Open the reset link from the email. Older links can still open the reset screen at `/reset_password`.
2. If the form asks for a **Code** and **Verification code**, use the values in the reset email and select **Submit codes**. If it asks for a **Project**, enter your project code.
3. Enter a **New password** of at least eight characters and enter it again in **Confirm password**. Select **Change password**.
4. After the confirmation, select **Sign in** and use the new password.

## If you cannot reset your password

- Check the spam folder and confirm the email address and project code if you do not receive the message.
- If a link or code is rejected, request a new link from your project's sign-in screen.
- If you still cannot get in, use your project's [help options](https://docs.ordering.co/docs/products/dashboard/help-community-ai-agents/). Keep the reset link, codes, and password private.