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Reset your Dashboard password

  1. Open your project's Dashboard sign-in screen and select Reset password.
  2. Enter the Project code if the form asks for it, then enter the Email you use for that Dashboard account.
  3. Select Send reset link. The confirmation explains that a reset link is sent if an account exists for that email.

Dashboard password recovery form with empty project and email fields

Choose a new password​

  1. Open the reset link from the email. Older links can still open the reset screen at /reset_password.
  2. If the form asks for a Code and Verification code, use the values in the reset email and select Submit codes. If it asks for a Project, enter your project code.
  3. Enter a New password of at least eight characters and enter it again in Confirm password. Select Change password.
  4. After the confirmation, select Sign in and use the new password.

If you cannot reset your password​

  • Check the spam folder and confirm the email address and project code if you do not receive the message.
  • If a link or code is rejected, request a new link from your project's sign-in screen.
  • If you still cannot get in, use your project's help options. Keep the reset link, codes, and password private.