---
title: "Use Enterprise reports"
description: "Open the Enterprise reports catalog for distance, drivers, sales, satisfaction, payment methods, and SLA orders."
canonical: https://docs.ordering.co/docs/products/dashboard/reports/business-reports/enterprise-reports/
---

# Use Enterprise reports

**Enterprise reports** is the catalog of individual Dashboard reports. Open **Reports** → **Enterprise reports** with a project administrator account. Choose a card, or use **Switch report** from an open report. Use **All reports** to return to the catalog.

[Back to Reports overview](https://docs.ordering.co/docs/products/dashboard/reports/)

![Enterprise reports catalog with report cards](https://docs.ordering.co/img/docs/dashboard/reports/current/enterprise-reports-en.webp)

## Average delivery distance by store

See average distance from each store to its customers in kilometres.

## Orders by delivery distance

See order counts and the share of orders in each delivery distance range.

## Service times by store

Compare orders, sales and time between order statuses for each store.

## Service time ranges by delivery company

See order counts grouped by service time range and delivery company.

## Service times by delivery company

Compare orders, sales and time between order statuses across companies.

## Orders and sales by delivery company

Compare each company’s orders, sales and share of the total.

## Driver schedule

Choose a single day to see each driver’s shifts and events.

## Orders and rejections by store and brand

Compare orders, sales and rejected orders per store and brand.

## Order heat map

See where orders were placed as a heat map or as grouped locations. Share location data only within the authorized scope.

## Distance by driver

See the distance covered by each driver in kilometres.

## Service times by driver

Compare order counts and time between order statuses by driver.

## Top drivers by orders

See drivers ranked by order count.

## Orders over time

See order counts for each time bucket and the total.

## Sales over time

See sales for each time bucket and the total.

## Registered users

See new registered users by time bucket and channel.

## Customer satisfaction

Review overall satisfaction and the ratings for quality, delivery, service and packaging.

## Sales by payment method

Compare orders and sales by payment method.

## Average ticket by site and order type

Review orders, sales and average ticket by site and order type.

## Sales by brand

Review orders, sales, average ticket and order share for each brand.

## Top products and categories

Compare products and categories ranked by quantity sold.

## Orders by SLA status

Review completed and cancelled orders grouped as on time, at risk or delayed.

## SLA reports

Open **Orders by SLA status** in **Reports** → **Enterprise reports**, select the available filters and review the SLA groups. Download the CSV when you need the selected data. Configure SLA thresholds in [Order SLAs](https://docs.ordering.co/docs/products/dashboard/settings/enterprise/order-slas/).

## Filters and exports

Use the filters shown on the current report. A period or a single schedule day, store, brand, driver, group, order type, channel, and time zone are available on different cards. On reports with a country picker, it narrows the available selections. On Clicks it also scopes the click events. A direct Enterprise reports link can carry the report’s selected filters.

Use **Download CSV** on supported report results. Some charts also offer **Download image**. Exports follow the selected card and its loaded results. Clicks has separate CSV downloads for its visible ranking cards. The category card appears when category events are available.

## Former Ecommerce reports

The old **Ecommerce reports** page redirects to **Enterprise reports**. Search for **Ecommerce reports** or the individual former names in the Dashboard command palette (**⌘K** or **Ctrl+K**).

| Former card and link                                                  | Current Enterprise report                                                     | Exports              |
| --------------------------------------------------------------------- | ----------------------------------------------------------------------------- | -------------------- |
| **Users** · `/intelligence/ecommerce_reports?id=1`                    | **Average delivery distance by store** · `/intelligence/reports?id=1`         | CSV and chart image  |
| **Discount dashboard** · `/intelligence/ecommerce_reports?id=2`       | **Orders by delivery distance** · `/intelligence/reports?id=2`                | CSV and chart image  |
| **Dashboard with store map** · `/intelligence/ecommerce_reports?id=3` | **Service times by store** · `/intelligence/reports?id=3`                     | CSV                  |
| **Real time** · `/intelligence/ecommerce_reports?id=4`                | **Clicks on stores, products and categories** · `/intelligence/reports?id=22` | CSV per visible card |

The old link carries only the mapped report ID into the new page. Set the period and filters again after following it. An old link with a missing or unrecognized ID opens the catalog. For Clicks, set the period, time zone, country, brand, and sales channel using the controls shown. Review what customers opened during the selected period.