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Orders — Overview

Use Orders list to monitor the orders in your project and open an order for more details.

Availability

The filters, columns, and actions you see depend on your role, plan, enabled features, and project configuration.

Open Orders list​

  1. In the Dashboard sidebar, select Orders.
  2. Select Orders list.
Orders list header in the Ordering Dashboard

Main areas​

  • Status groups — Move between pending, in-progress, completed, and cancelled orders.
  • Search and filters — Narrow the list using the controls available to your project.
  • Orders table — Review matching orders and select a row to open its details.
  • Page actions — Depending on your access, you may see controls for CSV export, custom orders, columns, or selected orders.

The /orders route is available in the current Dashboard source to administrator, business-manager, and driver-manager levels. Create custom order is restricted to administrator-level accounts, while selected-order actions have their own role and configuration checks.

Orders list uses authenticated reads and listens for order and assignment updates. Treat the information as live operational data: confirm the order number and current status again before using any action that changes an order.

Common next steps​

  • Select an order to open its detail view.
  • Change the status group or apply filters to narrow the list.
  • Use CSV when export is available for your account.

Opening an order can load additional order and message data. This source-only guide does not treat that read path as side-effect-free and does not verify deployed behavior.

Frequently asked questions​

Why is a filter, column, or action missing?​

Orders list adapts to your permissions and the project's plan, plugins, and configuration.

Why is the list empty?​

The selected status may have no matching orders, or an active search or filter may be limiting the results. Review the current criteria or clear the filters.

Why did an order move or disappear from the current group?​

The list receives order updates and keeps only orders that still match the selected status and filters. Recheck the other status groups and clear active criteria before concluding that an order is missing.