---
title: "Open my website"
description: "Open the preferred customer-facing site from the Ordering.co Dashboard sidebar or Home."
canonical: https://docs.ordering.co/docs/products/dashboard/open-my-website/
---

# Open my website

Select **My Website** in the sidebar, or **Visit my Website** on Home, to attempt to open the preferred customer-facing site in a new tab. This is a navigation shortcut, not a publishing or editing action.

The Dashboard source prioritizes configured sites with completed domain setup, then a configured site URL, and finally a project-based fallback. The resulting destination can differ by project.

![Dashboard sidebar showing My Website and auxiliary navigation](https://docs.ordering.co/img/docs/dashboard/auxiliary-navigation.jpg)

> **External destination**
>
> Opening the link leaves the Dashboard in a new tab. Check the destination before sharing it, and do not assume that opening it publishes changes or changes the active site.

## Availability

**My Website** is shown in the sidebar only for administrator-level accounts. On Home, **Visit my Website** is hidden from business-owner accounts. Other role and read-only gates can prevent access to Home itself.

The click opens the destination resolved from the site's existing configuration; it does not publish or change the site. If the page does not load, check the configured website address and contact your project administrator.

## Troubleshooting

### Why is the destination different from another site?

The Dashboard applies a fixed priority to eligible configured sites before using its configured or project-based fallback. Confirm that you are in the intended project before using or sharing the destination.

### Why didn't a new tab open?

The source requests a new browser tab. Browser restrictions or an unusable destination can still prevent navigation; no successful opening was verified for this guide.

---

**Related guides:** [Free downloads](https://docs.ordering.co/docs/products/dashboard/free-downloads/)