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Set up a custom domain

Connect a custom domain from General in the existing Ordering website editor. For sites in Builder, use Manage a Builder website and its domains.

Before you start​

Confirm the site and domain, and make sure you can edit its DNS records. Check the requested hostname before changing a customer-facing address.

1. Configure the DNS records​

Use the record name and target given for this domain request. Follow the provider’s supported record type for the chosen hostname.

2. Request or change the domain in Ordering Website​

Open Catalog → My products, select the Ordering website, and go to General → Custom domain. Choose the request or change action and enter the hostname without a protocol or slash. Review the validation status.

3. Choose the canonical address​

Verify the intended public hostname over HTTPS. If you use a redirect from a second hostname, check that it reaches the intended site.

Cloudflare notes​

Where the interface offers a Cloudflare-specific domain flow, use the DNS settings shown for that request and check the certificate status afterward.

Troubleshooting​

If validation is pending or fails, review the requested hostname, records, and certificate state. Check the site at its temporary address while resolving the domain.