---
title: "Franchises website"
description: "Manage the gated Franchise website product and its site-specific settings safely."
canonical: https://docs.ordering.co/docs/products/dashboard/my-products/franchises-website/
---

# Franchises website

**Franchises website** is a level-0 source route using the shared editor in franchise mode. The sidebar item requires `web_franchises_x`; the route can also mount during configuration/site loading or when multiple franchise sites exist. Its `appId` query value can select project-specific site context. None of these conditions proves deployment.

![Franchises website overview with no selected site, domain, or franchise content](https://docs.ordering.co/img/docs/dashboard/my-products/franchises-website-overview.jpg)

The shared editor provides **Basic Settings** and **Advanced Settings**; Ordering Widgets are excluded in franchise mode. Website image controls accept JPEG, JPG, and WebP.

> **Opening can write**
>
> Opening the page reads sites, themes, businesses, and franchises. If the selected franchise site is absent, it may be registered; if the site has no theme, a default theme may be assigned. Franchise mode does not use the shared code-replacement control. Do not use a production site to explore these settings.

Basic Settings can include Name, Description, the default/custom-domain flow, customer-facing images, background and primary-button colors, and Homepage/Footer Content. The shared image controls use the same customer-facing recommendations described in [Ordering website 2](https://docs.ordering.co/docs/products/dashboard/my-products/ordering-website-2/). Advanced Settings includes additional presentation controls such as favicon and button styling.

The `appId` and selected site are project-specific. Use values from the intended project and confirm the selected franchise site before saving.

> **Site scope**
>
> Confirm the selected franchise site before saving. A domain or content change can affect a customer-facing franchise destination. Never include production domains, credentials, certificates, tokens, or customer content in a capture.

## Troubleshooting

### Why is Franchises website missing?

The route requires level 0 and a route-mount condition; the sidebar item separately requires `web_franchises_x`. Loading or multiple-site state can mount the route without making the item visible. Do not reuse an `appId` from another environment.

### Why are Ordering Widgets missing?

The shared editor excludes that tab in franchise mode. Use only Basic and Advanced settings that are displayed for the selected franchise site.

**Related guides:** [Ordering website 2](https://docs.ordering.co/docs/products/dashboard/my-products/ordering-website-2/)