--- title: "Delivery groups in the Dashboard" description: "Review Delivery groups, their member and business relationships, and the actions available in the Ordering.co Dashboard." canonical: https://docs.ordering.co/docs/products/dashboard/delivery/delivery-groups/ --- # Delivery groups Use **Delivery Groups** to organize the relationship between businesses and either individual in-house drivers or Driver companies. A group can support an operating policy such as a service area, payment-method rule, priority, or delivery workflow. It does not by itself guarantee route coverage, driver acceptance, a notification, or a completed delivery. > **Availability** > > Administrators and Driver managers can have access to Delivery Groups. The groups, detail sections, and actions you see can be limited by your role, group-manager relationship, and the project's delivery configuration. Read-only access can expose a group while preventing changes. ## Open Delivery Groups 1. In the Dashboard sidebar, select **Delivery**. 2. Select **Delivery Groups**. ![Delivery Groups list with Search applied and no matching groups](https://docs.ordering.co/img/docs/dashboard/delivery/delivery-groups-list.jpg) [![Delivery Groups overview](https://docs.ordering.co/img/help-center-import/ff8eadb73ecd93b2bc6cc8c4.png)](https://docs.ordering.co/img/help-center-import/51f894732d5dc1abd118e34f.png) The Dashboard uses **Delivery Groups** as the page name. Technical integrations can use _Driver group_ or `drivergroups` for the same group concept. ## Review the group list Each row can show the group identifier, group name, Driver manager, type, and available actions. The group type determines the member relationship: - **In house drivers** uses individual Driver accounts. - **Driver companies** uses one or more Driver company records. Select a row to open its detail view. Use **Search** to find a group by the available name search, and use pagination or page size controls to move through the results. This page does not provide a separate advanced-filter panel. [![Delivery group list](https://docs.ordering.co/img/help-center-import/a3780307b0187e09ab03cced.png)](https://docs.ordering.co/img/help-center-import/8b07e0d576666cbafdd47e53.png) > **Scope matters** > > The list can be limited to the groups your account is allowed to access. For example, a Driver manager's view can depend on that manager's relationship to a group. ## Understand group relationships A Delivery group can connect these relationships: | Relationship | What it controls | | ----------------------------------- | ------------------------------------------------------------------ | | **Businesses** | The stores associated with the group. | | **Drivers** or **Driver companies** | The group members, based on the selected type. | | **Driver managers** | The authorized managers associated with the group. | | **Payment methods** | Conditional payment-method choices for the group. | | **Delivery zones** | Conditional zone records associated with an existing group. | | **Advanced logistics** | Conditional configuration for group-order and assignment behavior. | | **Logs** | Recorded changes available to eligible accounts. | Use these relationships to define how a delivery operation is organized. Do not infer an order assignment from a group relationship alone; an individual order still has its own status, eligibility, and operational checks. ## Open group details Select a group row, then use the available sections: - **General** and **Businesses** are the core group sections. - **Payment methods**, **Delivery zones**, and **Logs** can appear in supported sessions. - **Advanced logistics** can appear when the project's auto-assignment configuration supports it. If a section is not visible, check your account access and project configuration before assuming that the feature or relationship is missing. ## Configure a group with intent The group detail view can expose settings such as its name, maximum Driver-availability distance, Driver manager, type, selected Drivers or Driver companies, priority, and advanced-logistics controls. [![Delivery group settings](https://docs.ordering.co/img/help-center-import/0af733d8559b648bd955e566.png)](https://docs.ordering.co/img/help-center-import/e5ea4ecc0b1daf5e08832d1e.png) Use a group to support operating patterns such as: - Separating delivery coverage by geographic area or operating specialization. - Associating a set of businesses with the drivers or companies intended to serve them. [![Delivery group businesses](https://docs.ordering.co/img/help-center-import/28868fcf5e871b17274b4928.png)](https://docs.ordering.co/img/help-center-import/6671f6cfe1140a78d19b9897.png) [![Delivery group zones](https://docs.ordering.co/img/help-center-import/599d62d808e7c41741e90dcf.png)](https://docs.ordering.co/img/help-center-import/ee357413da1266a7a54017d5.png) - Applying a payment-method policy to a supported group. [![Delivery group payment methods](https://docs.ordering.co/img/help-center-import/4c5daa62896f72d94542f9a8.png)](https://docs.ordering.co/img/help-center-import/3b66cdc11119cc7468d521d6.png) - Establishing a priority policy for a group. [![Delivery group advanced logistics](https://docs.ordering.co/img/help-center-import/198325bb9c0cba84deb885dc.png)](https://docs.ordering.co/img/help-center-import/fe72f43d9c3b085624335284.png) - Reviewing recorded changes when an authorized investigation needs them. [![Delivery group logs](https://docs.ordering.co/img/help-center-import/11e5fbeeeaf022afc501d2c4.png)](https://docs.ordering.co/img/help-center-import/8e0834f6e7fcdb67c3405536.png) Each setting is an input to the delivery operation. For example, a delivery zone or distance rule can constrain what the system evaluates, but it does not establish a route, a driver's current position, or an outcome for a specific order. ## Treat enabled state and deletion as live changes The enabled switch in a list row updates the group when the request succeeds; it is not a preview or a page-level draft. Deleting a group or using **Delete selected** is destructive. > **Review before changing a group** > > Before enabling, disabling, editing, or deleting a group, confirm its name, type, businesses, member relationship, and the intended operational result. A group connected to a protected Driver-company relationship can be unavailable for deletion. For the complete create and edit procedure, including business selection, zones, and Advanced logistics, see [Create or edit a Delivery group](https://docs.ordering.co/docs/products/dashboard/delivery/manage-delivery-group/). ## Troubleshooting ### Why can't I find a group? Clear Search, check the current page, and confirm that your account has access to the group. The group can also be outside the scope returned for your role. ### Why don't I see Payment methods, Delivery zones, Logs, or Advanced logistics? These are conditional sections. Their visibility depends on the project configuration and your role; a missing section does not by itself indicate an error. ### Why is an action unavailable? The Dashboard can restrict the action by role, group-manager relationship, and project configuration. Read-only access can expose a group while preventing changes. --- **Related guides:** [Create or edit a Delivery group](https://docs.ordering.co/docs/products/dashboard/delivery/manage-delivery-group/) · [Drivers dashboard](https://docs.ordering.co/docs/products/dashboard/delivery/drivers-dashboard/) · [Deliveries dashboard](https://docs.ordering.co/docs/products/dashboard/delivery/deliveries-dashboard/)