---
title: "Set up a WhatsApp bot in Connect"
description: "Create a guided WhatsApp ordering bot, connect its number, and open its test chat."
canonical: https://docs.ordering.co/docs/products/dashboard/connect/whatsapp-bots/
---

# Set up a WhatsApp bot in Connect

Use **Connect → WhatsApp bots** as an administrator with editing access. These bots guide ordering with buttons and a webview. For the AI Agent product, see [Create a WhatsApp AI agent](https://docs.ordering.co/docs/products/ai-dashboard/build-your-ai-agent/creating-a-whatsapp-ai-agent/).

[![WhatsApp bots list with a fictional number, status, and test control](https://docs.ordering.co/img/docs/dashboard/connect/whatsapp-bot-directory-en.webp)](https://docs.ordering.co/img/docs/dashboard/connect/whatsapp-bot-directory-en.webp)

## Review bots and choose a brand

The list shows each bot’s brand or identifier, connected number when available, and enabled state. Select a row to review its settings, or choose **Add WhatsApp bot**. Select the intended brand, branch selection, and language. Changing the brand on an existing bot asks for confirmation and resets its active conversations.

[![Create bot form with selected brand and available authentication methods](https://docs.ordering.co/img/docs/dashboard/connect/whatsapp-bot-create-en.webp)](https://docs.ordering.co/img/docs/dashboard/connect/whatsapp-bot-create-en.webp)

## Connect the WhatsApp number

Choose **WhatsApp Business Login** to continue with the Meta sign-in offered by the form. Alternatively, choose **Manual credentials** and enter the approved account and phone-number details. Complete the connection before enabling the bot. Keep access tokens, PINs, and connection links private.

## Enable and test the bot

After the expected number appears, use the available **Enabled** control. For an approved test number, select **Test WhatsApp Agent**. The test dialog offers an external WhatsApp link and QR code for opening that chat. Check the number before opening the chat. Sending a message is a separate action in WhatsApp.