---
title: "Checkmate connection coordination"
description: "Prepare a project-specific discussion about the Checkmate aggregator route; this note is not a setup guide."
canonical: https://docs.ordering.co/docs/products/dashboard/connect/pos-menu-sync/itsacheckmate/
---

[Back to POS & Menu Sync](https://docs.ordering.co/docs/products/dashboard/connect/pos-menu-sync/)

# Checkmate connection coordination

Ordering.co's POS catalog lists Checkmate as an available aggregator route. This catalog status does not confirm a configured connection for a particular project or support for every POS in Checkmate's network.

Use this note to prepare a project-scoping request. It does not provide a Dashboard procedure or confirm setup fields, access, credentials, endpoints, or data flows.

Before planning a connection, check [POS & menu sync](https://docs.ordering.co/docs/products/dashboard/connect/pos-menu-sync/) for the intended store. Review the provider card’s action and use the page’s **Learn** control for general help. If the card offers a setup call or is absent, ask Ordering.co to confirm availability for the project.

The Dashboard lists this provider as **Checkmate**. An administrator can choose **Book setup call**. A business owner sees **Contact admin**. Booking a call is coordination, separate from activating the integration.

In the command palette, **Sync with ItsaCheckmate** opens the ItsaCheckmate information tab in Stores. **Send Form** opens the provider information request. To coordinate setup for a particular store, use its **Checkmate** card in Connect.

![ItsaCheckmate information tab opened from the Stores command palette](https://docs.ordering.co/img/docs/dashboard/stores/november-2026/stores-sync-checkmate-en.png)

## Include in the request

- The POS product used by the business and the Ordering.co businesses or locations in scope.
- Whether the project is considering the Checkmate aggregator route or a separate direct POS connection.
- The menu and order behavior the project wants Ordering.co and Checkmate to assess.
- The account owners or provider contacts already involved, if known.

These details help the teams assess project scope; they are not a statement of universal requirements or confirmed compatibility. Do not send credentials or tokens in a ticket or shared message.

Request a coordinated review through [Ordering.co Contact](https://www.ordering.co/contact/). The team can confirm the project route, POS compatibility, ownership, and what configuration and validation would need to be agreed before implementation.

For provider context, see Checkmate's [POS integrations](https://www.itsacheckmate.com/integrations), [Direct Sync FAQ](https://support.itsacheckmate.com/hc/en-us/articles/8157614550811-Direct-Sync-by-Checkmate-FAQ), and [onboarding responsibilities](https://support.itsacheckmate.com/hc/en-us/articles/8124065678747-Onboarding-Tasks-in-the-Checkmate-Portal). These pages describe Checkmate's own network and onboarding, not the project-specific Ordering.co connection.

---

[Checkmate integration overview for Ordering.co](https://www.ordering.co/integrations/itsacheckmate/)