---
title: "Manage a Builder website and its domains"
description: "Review the temporary address, connect a custom domain, and understand website status."
canonical: https://docs.ordering.co/docs/products/dashboard/builder/website-general-and-domains/
---

# Manage a Builder website and its domains

Open **Catalog → Builder**, select the website, and open **General**. The page shows the website’s name, status, and **Domains**. An existing site in **My products** may need [migration to Builder](https://docs.ordering.co/docs/products/dashboard/my-products/migrate-website-to-builder/).

[![Fictitious Builder website with temporary address and domain status](https://docs.ordering.co/assets/images/builder-website-f16f2e5f32b71ee863df1a5cebb8cd70.webp)](https://docs.ordering.co/assets/files/builder-website-f16f2e5f32b71ee863df1a5cebb8cd70.webp)

## Open the temporary address

Use **Open website** or the temporary address shown in **Domains**. The temporary address can serve the site even when the product is a draft. It remains available after you connect a custom domain.

## Connect or change a custom domain

1. In **Domains**, choose the option to use your own domain. Enter a subdomain such as `shop.example.com`.
2. Create the CNAME record shown by the Dashboard in your DNS provider. Use the exact name and target displayed for your site.
3. After the record takes effect, return to Builder and select **Save domain**. Check the status.

| Status          | What to check                                                                                                                 |
| --------------- | ----------------------------------------------------------------------------------------------------------------------------- |
| **Setting up**  | The Dashboard is checking the DNS record and setting up HTTPS. Use the temporary address while the custom address is pending. |
| **Active**      | Open the custom address and verify the intended website over HTTPS. Keep the CNAME record in place.                           |
| **Not working** | Check the DNS record and use **Verify again** when it is correct. The temporary address remains available.                    |

Before changing domains, set up the new record. The previous custom address stops serving this website when the change is saved. Removing the custom domain also stops that address immediately. The website remains available at its temporary address.

## Review the product status

Use **Activate**, **Move to draft**, or **Archive** when available. A website with a configured custom domain cannot move to draft or be archived until you remove that domain. Archiving labels the product as archived and leaves the site online at the temporary address. Verify which addresses serve the site before using a status change as part of a site transition.

See [Website settings](https://docs.ordering.co/docs/products/dashboard/builder/website-settings/) and the [Theme editor](https://docs.ordering.co/docs/products/dashboard/builder/theme-editor/) to configure what the site shows.