---
title: "Configure loyalty points"
description: "Review global and store-specific wallet rules before awarding or redeeming points."
canonical: https://docs.ordering.co/docs/products/dashboard/addons/points-wallet-levels/loyalty-points/
---

# Configure loyalty points

Open **Settings → Payments → Points-based loyalty program**. Use the **Points wallet** area to review what applies to all businesses and what applies to individual stores.

## Set the effective points rules

1. Review **Defaults for all businesses**, including the fields that govern earning or redeeming points.
2. Open **Per-store wallet rules**. Select the participating store and review its effective settings, such as caps, restrictions, or expiration where available.
3. Save and check whether the store uses its own rule or the project default. If the store has a rule, use it when you verify that store's behavior.

## Check the result for a test customer

Use the intended store and channel to review how an eligible test customer earns or redeems points. Check [loyalty levels](https://docs.ordering.co/docs/products/dashboard/addons/points-wallet-levels/loyalty-levels/) and the [customer wallet](https://docs.ordering.co/docs/products/dashboard/users/view-edit-customer/) as separate surfaces. Only the authorized customer wallet workflow can adjust that customer's balance.