---
title: "Add-ons overview"
description: "Find enabled add-on destinations and distinguish navigation visibility from purchase and configuration readiness."
canonical: https://docs.ordering.co/docs/products/dashboard/addons/
---

# Add-ons overview

**My addons** groups add-on settings available in Dashboard. It is not a purchase catalog; availability depends on your project and permissions.

> **Availability**
>
> The area requires level 0, at least one qualifying enabled add-on or app, and exclusion of read-only administrator, delivery-manager, and business-owner classifications. Individual items add their own configuration, plan, feature, or role conditions.

## What can appear

Depending on project configuration, the menu can include Points Wallet and Levels, Cash Wallet and Refunds, Gift cards, Catering, Multi-business checkout, Delivery companies, Stripe Connect, Appointments, and Professionals. Each item is conditional on its own add-on, plan, feature, or role requirement.

![My addons navigation with generic destinations and no live entitlement values](https://docs.ordering.co/img/docs/dashboard/addons/addons-navigation.jpg)

> **Visible does not mean ready**
>
> A visible destination confirms only that the current client navigation condition is satisfied. It does not prove billing entitlement, finished setup, valid credentials, connected providers, deployment, or customer-facing availability. Route declarations can also mount temporarily while configuration is loading even when the item is not visible.

Opening an add-on is not assumed to be read-only. The points or cash wallet panel, including a matching deep link, mounts a controller that can create a missing default loyalty plan after its reads; settings pages issue authenticated category reads, and their Save flows write configurations sequentially. No add-on route, panel, GET/HEAD request, plan, wallet, payment, provider, or customer state was opened.

## Purchase is separate

The [Apps & Addons catalog](https://docs.ordering.co/docs/products/dashboard/apps-addons-catalog/) is a separate Billing surface. Its purchase controls are not part of **My addons**, and this overview makes no purchase, plan, payment-method, activation, cancellation, refund, or entitlement claim.

Do not use the catalog or an add-on destination to test purchasing, entitlement, configuration, credentials, payments, or external connections.

## Troubleshooting

### Why is My addons missing?

Your role may be restricted, or the project may have no qualifying enabled add-on/app. Ask an administrator to confirm the intended add-on and access.

### Why is a specific item missing?

Each destination has its own configuration, plan, feature, and sometimes role gate. A missing item does not by itself identify the billing or setup issue.

---

**Related guides:** [Apps & Addons catalog](https://docs.ordering.co/docs/products/dashboard/apps-addons-catalog/) · [My products](https://docs.ordering.co/docs/products/dashboard/my-products/)