Understand grouped order states
Customer App can conditionally present grouped-order details from grouped history or after another grouped checkout surface hands off a group reference. That entry is a read/navigation state. It does not prove that group placement, payment, provider work, cart membership, or every order completed.
Grouped details can combine a group-level summary with one card for each order returned to the current view. Treat the summary and every card as independently fresh, authorized, and complete only after their owning services reconcile.
Conditional entry and list states
| Visible state | Safe interpretation |
|---|---|
| Group entry absent | No eligible grouped entry is presented in the current context; group existence or membership is not disclosed |
| Loading | A group-related order read is unresolved; no member, total, status, or payment conclusion follows |
| Group summary visible | Customer App derived a presentation from the orders currently returned to the view |
| One or more order cards | Each card represents one returned order projection; it does not establish complete group membership |
| Empty | No usable member card is available in the current result; cause and group existence remain unknown |
| Error or expired-looking state | Current access/read state is unavailable; no order, group, payment, or placement conclusion follows |
A missing group reference can return the customer to another surface. That navigation is not evidence that the group is absent, cancelled, or settled.
Group summary and per-order cards
| Presentation | Scope | Important limit |
|---|---|---|
| Group status/progress | Group-level visual derived from returned member data | It can reflect only one representative member or stale local data; it is not every order's status |
| Group financial summary | Locally aggregated values from returned orders | It is not proof of complete membership, authoritative charges, taxes, refunds, wallet events, or provider settlement |
| Payment-method summary | Returned payment-event presentation | It can omit, combine, or deduplicate events and does not establish successful payment |
| Customer or delivery summary | Shared-looking data derived from returned orders | It must not be assumed identical, current, or authorized across every member |
| Per-order card | One order's business, subtype, time, status, and amount presentation | Every field can have a different revision and settlement state |
Do not use the group summary to overwrite or infer an individual order's status, amount, fulfillment subtype, payment, contact, or delivery state.
Membership and completeness
A group reference is not a capability to read every related order. The current account, project, session, group, and each order must be authorized together. The returned list must also prove its membership version, expected count or completion boundary before it can be called complete.
Local filtering, deduplication, pagination, delayed creation, partial placement, stale cache, access rules, or a failed member read can produce a subset. A group total computed from that subset is only a presentation value, not an authoritative financial or membership receipt.
An order can belong to at most the exact authorized group version returned by the owning service. A visible card, shared reference, matching customer, or nearby creation time does not establish membership.
Independent order freshness
Each order can independently change status, amount, tax treatment, payment or wallet events, business, fulfillment subtype, schedule, delivery state, driver, messages, contact data, review eligibility, or cancellation/refund state.
Refreshing one order, opening Order Details, or receiving a socket event does not refresh the group or every sibling. Group and order events require exact account, project, session, group, order, revision, and audience binding. Foreign, duplicate, stale, or late events must be ignored.
Navigation and handoffs
Grouped details can conditionally hand off to an individual Order Details, message, tracking, or external contact surface. Those destinations own separate reads, mutations, permissions, provider effects, and privacy boundaries.
Opening an order card can start additional order reads. Opening messaging can request read state. Opening contact can leave Customer App. Back behavior can also differ after grouped checkout versus grouped history. None of those actions proves group placement, payment, message delivery, provider completion, reorder, or all-member settlement.
This reference does not provide group placement, payment, reorder, message, or contact procedures.
Unknown and partial outcomes
| Situation | Safe interpretation |
|---|---|
| Group summary appears before every card | Membership/completeness and aggregate values remain partial |
| Cards show different statuses | Preserve each order's status; do not replace them with the group visual |
| Group and per-order totals disagree | Membership, revisions, tax, payment, wallet, or refund state may differ |
| One card errors while others render | Keep the failed member and group completeness unknown |
| Navigation follows grouped checkout | It does not certify placement or every order/provider outcome |
| Reorder or another action reports mixed results | Do not present group success or checkout readiness |
| Socket or refresh changes only one card | Sibling and group revisions remain unchanged until reconciled |
| Account/project changes during a read | Discard the prior generation and reject every late result |
Do not repeat placement, payment, reorder, message, refresh, or navigation actions merely to make group and card states agree.
Privacy and accessibility
Grouped order data can combine customer, address, contact, business, financial, payment, wallet, fulfillment, driver, message, and order relationships. Do not include real group/order references, values, contacts, locations, financial details, screenshots, links, or raw errors in documentation or diagnostics.
Group versus per-order scope, loading, partial, empty, error, stale, unknown, status, amount, subtype, and action state need explicit semantic text. Headings, cards, progress, status, totals, Order Details, message, contact, Back, and error recovery need clear names, roles, values, state, focus order, and predictable focus return. Do not rely on color, progress length, card order, or icons alone. These are verification requirements, not a claim of current accessibility, privacy, or financial certification.
Troubleshoot safely
- A missing entry or card does not reveal group or order existence.
- Treat the group summary as partial until exact membership is authoritative.
- Do not use a first/selected card to infer every order's state.
- Do not repeat placement, payment, reorder, messaging, contact, or refresh to resolve an unknown group.
- If totals or statuses disagree, preserve the disagreement without calculating or entering replacement values.
- If foreign or stale data appears, leave the surface and avoid copying, contacting, messaging, or acting on any member.
Use only value-free state descriptions such as “group membership unresolved” or “one member card stale.”
Recertification triggers
Revalidate this reference after changes to grouped history/entry, group-reference authorization, membership/count/version, pagination, local aggregation, representative group status, per-order card reads, subtype/financial projection, socket rooms/events, grouped checkout handoff, Order Details, messaging, tracking, contact, reorder, account/project/session cleanup, privacy, or accessibility.
Related guides: View active and past orders · Understand order details and status · Track an order · Understand order messages · Understand reorder states · Understand checkout failures and retries