--- title: "Configure a saved printer" description: "Choose printer fields while keeping discovery, permissions, connectivity, and physical output outside this guide." canonical: https://docs.ordering.co/docs/products/business-app/printing/configure-printer/ --- # Configure a saved printer Use **Printer Configure** to review a Star Micronics or Epson model and save its device-local connection fields. A saved configuration is only a local entry. It does not prove that the model, address, interface, permission, driver, or printer is available, connected, reachable, or able to produce a ticket. ## Choose the right guide Use this page to create or edit the local entry only. For the provider-specific preparation that belongs outside that save flow, use: - [Configure a Star Micronics printer](https://docs.ordering.co/docs/products/business-app/printing/configure-printer/star-micronics/) - [Set up a Sunmi printer](https://docs.ordering.co/docs/products/business-app/printing/configure-printer/sunmi/) The Star guide covers the documented Bluetooth and network branches for that provider. The Sunmi guide covers its device-side plugin requirement. Neither a device shown in a guide nor a saved entry proves a successful print. :::warning This page does not start hardware discovery Do not select a search icon, approve a printer or Bluetooth permission, pair a device, connect hardware, or test output from this configuration procedure. Selecting a Star model while Bluetooth is active can start discovery automatically in this app version. Stop before that selection unless an authorized hardware procedure is active. ::: ## Before you start - Sign in to the intended workspace, open **Profile** > **Printer Settings**, then select **Add printer** or open an existing entry for editing. - Obtain the intended model, nickname, paper width, and connection value from the person responsible for the printer. Do not copy real addresses or device identifiers into documentation or support messages. - Record the existing saved entry before editing it. This guide has no verified local rollback receipt and does not authorize hardware or provider effects. - If a Star model selection would occur while Bluetooth is active, stop. That selection can initiate native discovery even without selecting the search icon. ## Complete the task 1. Under **Brand**, choose **Star Micronics** or **Epson**, then review the **Select printer** list for the intended model. - Changing brand clears the current model and connection fields. - Do not select a Star model while Bluetooth is active under this guide; that source branch can start discovery automatically. - A model appearing in the list is not proof that the installed build, device, interface, or driver supports the attached printer. 2. Enter a **Nickname** that identifies the intended local entry. Avoid line breaks and use plain letters, numbers, and spaces. 3. Choose **Paper width**: **80 mm (Default)** or **58 mm**. This changes saved formatting input; it does not verify paper, printable width, or output. 4. Under **Connection type**, review one supported source branch: - **Via Bluetooth**: requires a nonempty Bluetooth port value before **Save Printer** is enabled. Use only the approved device value. Do not use the search icon or respond to a permission/pairing prompt from this guide. - **Via LAN / Wi-Fi**: requires an IPv4 address in the visible field. Epson also warns that USB or serial hardware does not work through the network. Do not use discovery or treat a valid address as reachability proof. - **Via USB**: appears for Epson. Saving this connection is available only on Android in this app version; iOS displays an unavailable message and keeps **Save Printer** disabled. Do not search for a USB target or connect a cable from this guide. 5. Review the local effect before selecting **Save Printer**. Saving rewrites the device-local printer list; an add can create another entry for the same model, and an edit replaces the entry at its stored position. The screen can return even when the local storage helper swallowed a write failure. 6. Select **Save Printer** once, return to **Printer Settings**, leave and reopen it, and compare the nickname, model, and intended connection entry with the values you recorded. Do not enable automatic printing or attempt output as verification. ## Verify the result The configuration result is accepted only as local display intent when the reopened **Printer Settings** list shows the intended entry and no unexpected duplicate. This does not verify the underlying connection fields, because the list can show the nickname instead of the model and connection value. Do not use a successful return, saved row, discovery message, provider message, or enabled **Save Printer** button as evidence of connectivity or output. An authorized hardware procedure must separately verify permissions, discovery, provider behavior, queue state, paper, and physical output. ## Recover safely | What you observe | What it means | Safe next action | | ------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Save Printer** remains disabled | No model is selected, the required Bluetooth value is empty, the LAN value is not a valid IPv4 address, the nickname contains a line break, or Epson USB is selected on iOS | Recheck the intended source fields. Do not weaken validation, switch hardware, or use discovery to bypass the state | | A search or pairing flow starts | Model selection or the search icon entered a native discovery branch | Do not approve permissions, pair, connect, or retry. Cancel safely when possible and ask the printer owner to continue under an authorized hardware procedure | | **No printers found**, a permission message, pairing cancellation, or another discovery message appears | A native provider attempt did not return a usable first result | Do not infer model support or connectivity and do not repeat discovery. Escalate the non-sensitive visible message | | The screen returns but the entry is absent or changed | The local write may have failed, or a whole-list rewrite used different state | Reopen once and compare with the recorded entry. Do not repeatedly save or remove entries; escalate the before/after local state | | Another entry uses the same model | Adds do not enforce unique model or nickname identity | Keep automatic printing disabled. Do not remove either entry from the list; ask the printer owner to reconcile the saved configuration | | The entry is saved but the printer is unreachable or produces no paper | Local persistence and hardware/provider output are separate effects | Stop. Do not discover, reconnect, retry, or print from this guide; use an authorized hardware/output procedure | ## Availability and platform differences - The reviewed catalog separates Star Micronics and Epson model lists. A model appearing in the list does not confirm that the printer is installed or supported by your device. - Star configurations expose Bluetooth and LAN/Wi-Fi. Selecting a Star model while Bluetooth is active can automatically start Star discovery. - Epson configurations expose Bluetooth, LAN/Wi-Fi, and USB. Epson Bluetooth discovery can open an iOS pairing sheet; Android Bluetooth discovery can require system permission. These effects are blocked in this guide. - Epson USB configuration and output are Android-only in this app version. iOS can show the option and its unavailable message but cannot save it. - The Bluetooth field's visible form rule expects a device-style value, while the button gate does not enforce every form-rule character restriction. Use only an approved value; an enabled button is not validation or connectivity proof. - The LAN field gate recognizes an IPv4 address. It does not test the network, port, printer, or provider. ## Related articles - [Manage saved printers and automatic printing](https://docs.ordering.co/docs/products/business-app/printing/saved-printers-auto-print/) - [Review the order summary](https://docs.ordering.co/docs/products/business-app/orders/order-summary/)