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Quickstart

Set up an Ordering.co AI agent and connect the services it needs.

This Quickstart shows you how to set up Ordering.co AI agents and connect POS systems, sales channels, delivery partners, payment settings, and the configurations required for your business.

To create your account, contact our team at sales@finitless.com.

Getting started​

Now that your Ordering.co account is ready, here’s what you should know about what the platform can do:

  • Configure WhatsApp AI Agents and Finitless Chat AI Agents, the product labels shown in the dashboard, to take orders and support customers
  • Add multiple businesses (and manage them from one dashboard)
  • Configure delivery and logistics for each business
  • Connect third-party sales channels
  • Integrate with POS systems
  • Choose where you receive payments
  • Manage customer records available to your account
  • Create and manage marketing campaigns
  • Monitor operations and performance (and spot areas to improve)
  • Manage multi-location brands easily

Training​

Once your account is set up, the next step is building your AI Agent. Getting started is simple: connect WhatsApp (if needed) and select which store or restaurant the agent will support.

Recommended articles to guide your setup:

  • Explore the Ordering.co dashboard to understand the platform and where everything lives
  • Create and test an AI Agent before publishing to experience what customers will see
  • Add your businesses and connect your POS from the dashboard
  • Build or import your menu for a new store
  • Learn how order management works and how to track every order
  • Contact support if you get stuck or need help with setup
Explore the Ordering.co dashboardView business performance and agent activity.Create an Ordering.co AI agentConfigure an AI agent and its web widget.Create a businessAdd a business, store details, and a product catalog.
Create a menuAdd menu categories, products, and extras.AI orders dashboardReview marketplace orders in the dashboard.Support channelsReview the support options shown in your dashboard.

Integrations​

Connect Ordering.co to the tools you already use.

POS systems supported:

  • Square, Simphony, Wansoft, Clover, Deliverect, ItsaCheckmate

Delivery options:

  • DoorDash Drive, Uber Direct, Yango

Sales channels (marketplaces):

  • DoorDash, Rappi, Uber Eats, Square

If your stores sell across multiple channels, Ordering.co can centralize conversations, orders, and handoffs—so AI Agents and real team members can collaborate in one place.

Set up POS systemsReview and request the POS integrations shown in the dashboard.Set up sales channelsReview and request available sales-channel connections.Set up deliveryConfigure an available third-party delivery service.

Troubleshooting​

If you need help during setup or after launch, use the available support paths:

This Knowledge Base

Live Chat

Email Support

Support channelsReview the support options shown in your dashboard.Create a support ticketSend a support request with the details needed for review.

Growth and promotions​

Use the campaign and discount tools to configure promotions and customer communications.

CampaignsCreate, manage, and review customer communications.DiscountsCreate, filter, and configure promotions.

Reporting and data​

Use reporting tools to track performance and make data-driven decisions across stores, channels, agents, and delivery operations.

Analyze conversationsReview agent conversations, orders, and performance filters.Analyze reportsGenerate and review the reports available for a selected period and business.

Next steps​

Now that you understand the platform, go ahead and create your first AI Agent—and start taking orders automatically.

Create an Ordering.co AI agentConfigure an AI agent and its web widget.Create a WhatsApp AI agentConnect and test a WhatsApp AI agent.Create and test your first AI agentConfigure an agent and test an example order.Create a businessAdd a business, store details, and a product catalog.