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Explore the Ordering.co dashboard

View business performance and agent activities in your dashboard.

This narrated walkthrough demonstrates the same workflow documented in the written, step-by-step guide directly below.

Review dashboard activity​

The Ordering.co dashboard brings together the agent, order, customer, and performance information shown for your account. Use its filters and cards to review activity and investigate changes.

Let's do it together!​

Step 1: Access dashboard​

Open your Ordering.co dashboard to view all business activities and metrics.

Step 2: Review key metrics​

Check agent performance, revenue orders, mistakes, popular items, recent orders, and distribution.

Step 3: Analyze performance​

Assess which agents are performing best and identify any issues with their work.

Step 4: Filter data​

Use filters to view data by days and stores for better insights.

How to use this in the "real world"​

Use the available cards and filters to connect dashboard data to an operational question:

  • Daily activity: Select Today to review the current revenue and order count.
  • Hours saved: Review Hours Saved vs. Human together with the period and source data shown by the dashboard.
  • Popular items: Use AI Popular Items to identify items whose stock may need review.
  • Performance alerts: Investigate an Inconvenience alert or a change in agent performance.

Pro tips for success​

  • Compare stores: Filter by individual stores to identify location-level differences hidden by the total.
  • Review response time: Investigate changes in Average Response Time alongside agent and connection details.
  • Review recovered sales: Use Sales Recovered by AI as a dashboard measure for the selected period.
  • Review ROI: Use the Return on Investment card as one input alongside its underlying period and data.

The bottom line​

Use these cards as starting points for investigation, and confirm the selected filters and period before acting on a change.