---
title: "Create and test your first AI agent"
description: "Create an AI agent, configure its widget, and test an example order from start to finish."
canonical: https://docs.ordering.co/docs/products/ai-dashboard/start-here/creating-and-testing-my-first-ai-agent/
---

# Create and test your first AI agent

_Configure an AI agent and test an example order._

[Video: Create and test your first AI agent video walkthrough](https://docs.ordering.co/media/ai-dashboard/videos/creating-and-testing-my-first-ai-agent.mp4)

This narrated walkthrough demonstrates the same workflow documented in the written, step-by-step guide directly below.

## Create an Ordering.co AI agent

This guide walks through creating an Ordering.co AI agent, configuring its widget, and testing an example order from start to finish.

---

## 1. Bringing your agent to life

The journey starts in the **AI Agents dashboard**. Think of this as your "mission control," where you can monitor every bot in your fleet at a glance.

- **Create Your Agent:** Simply click **Create Agent** to begin.
- **The setup:** Select **Finitless**, the provider name shown in this flow, and choose the **Chat Provider** type.
- **Brand Integration:** This is the fun part—choosing your franchise! For this example, we’re selecting **Pizza Pro’s**.
- **Go Live:** Once you hit create, your agent is officially born and ready for work.

[Video: Create and test your first AI agent — animated step 1](https://docs.ordering.co/media/ai-dashboard/clips/creating-and-testing-my-first-ai-agent/gif-01.mp4)

---

## 2. Branding and customization

After creating the agent, review its **default site URL** and add a **custom domain** if the account and domain configuration support one.

### Designing the widget

The **Widget Configuration** is where you decide how your AI introduces itself to the world.

- **Floating Chat:** A sleek, WhatsApp-style bubble that stays in the corner of the screen.
- **Popup Modal:** A centered window that really grabs the user’s attention.
- **The Look:** You have full control over the colors. You can choose primary and secondary gradients that match your brand identity.
- **The Feel:** You can even set the button size and position to ensure the user experience is as smooth as possible.

[Video: Create and test your first AI agent — animated step 2](https://docs.ordering.co/media/ai-dashboard/clips/creating-and-testing-my-first-ai-agent/gif-02.mp4)

---

## 3. The customer experience (in action)

Let’s step into the customer’s shoes. We head over to the live site and tell the AI, “I’m hungry”.

- **Secure Entry:** To keep things secure, the system asks for an email. Once the customer enters the **six-digit validation code**, they are logged in and ready to roll.
- **Personalization:** The AI is smart! It recognizes past orders and asks if we want delivery or pickup.
- **Ease of Use:** If we choose delivery, it already knows our usual address on Fifth Ave.
- **The Menu:** The agent confirms the details and presents the main categories: pizzas, drinks, and desserts.

[Video: Create and test your first AI agent — animated step 3](https://docs.ordering.co/media/ai-dashboard/clips/creating-and-testing-my-first-ai-agent/gif-03.mp4)

### Ordering is a breeze

In the recorded example, the customer requests _"I want a large pepperoni pizza with original crust, no extra toppings, and a Coke"_. The agent confirms the cart and offers a dessert.

---

## 4. The final review and checkout

At the checkout, the agent summarizes the entire order clearly.

- **Payment Preferences:** The AI asks how the customer would like to pay.
- **Special Requests:** If the customer chooses cash and mentions they need change for a hundred, the example shows that note in the order.
- **Clear Communication:** The example also reminds the customer to confirm the cash payment with the driver upon arrival.

[Video: Create and test your first AI agent — animated step 4](https://docs.ordering.co/media/ai-dashboard/clips/creating-and-testing-my-first-ai-agent/gif-04.mp4)

---

## 5. Behind the scenes: management

The **Ordering.co Admin Panel** in this example shows the resulting order details.

- **Real-Time Tracking:** Under the **Orders tab**, you can see every new request in real-time.
- **Deep Dive:** You can click into the details of any order to see the customer information, the specific items requested, and the total amount due.

[Video: Create and test your first AI agent — animated step 5](https://docs.ordering.co/media/ai-dashboard/clips/creating-and-testing-my-first-ai-agent/gif-05.mp4)

---

## Tips, tricks & best practices

- **Test Your Gradients:** Use high-contrast colors for your chat widget so it doesn't get lost in your website's background.
- **Keep Menus Updated:** Confirm the menu data available to the agent before testing an order.
- **Analyze the Logs:** Review order details for repeated requests that are not represented in the menu.
- **Review Mobile Placement:** Confirm that the button remains visible and reachable in the mobile preview.

## Conclusion

The test confirms how the configured agent presents a menu, records order details, and hands the order to the dashboard for review.

Was this page helpful?
