---
title: "General settings"
description: "Configure the regional, measurement, fee, time, and order settings available for your account."
canonical: https://docs.ordering.co/docs/products/ai-dashboard/settings-users-billing/settings-general/
---

# General settings

_Configure regional, measurement, fee, time, and order settings._

[Video: Settings General video walkthrough](https://docs.ordering.co/media/ai-dashboard/videos/settings-general.mp4)

This narrated walkthrough demonstrates the same workflow documented in the written, step-by-step guide directly below.

Use **General Settings** to configure regional, measurement, fee, time, and order behavior for the account.

This guide explains each feature shown in the General Settings menu.

---

## Step-by-step configuration

### 1. Currency & localization

Setting your currency is the foundation of your financial reporting and customer pricing.

- **How it works:** Locate the **Currency** section. Here, you can specify the symbol used across the platform (e.g., $, £, €, or ₹).
- **Action:** Click the edit icon, enter your desired currency code (like "USD"), and click the checkmark to save.

![General Settings dashboard showing currency and measurement options](https://docs.ordering.co/media/ai-dashboard/snapshots/settings-general/snapshot-01.jpg)

### 2. Distance & measurement

Depending on your region, you may need to switch between Metric and Imperial systems.

- **How it works:** Under **Distance & Measurement**, you can toggle between **Kilometers (KM)** and **Miles (MI)**.
- **Action:** Use the dropdown menu to select the unit that aligns with your local infrastructure and driver expectations.

[Video: Settings General — animated step 1](https://docs.ordering.co/media/ai-dashboard/clips/settings-general/gif-01.mp4)

### 3. Fee & tip management

Financial transparency is key for both drivers and customers. Ordering.co allows you to define how tips are structured.

- **Driver Tip Configuration:** Set predefined tip options for customers (e.g., \[5, 10, 15] units).
- **Driver Tip Format:** Choose between a **Percentage Fee** or a **Fixed Fee**.
- **Custom Tip Amount:** Toggle the "YES/NO" option to allow customers to manually enter a tip amount not included in your presets.

[Video: Settings General — animated step 2](https://docs.ordering.co/media/ai-dashboard/clips/settings-general/gif-02.mp4)

### 4. Date & time format

Precision in scheduling prevents logistical errors.

- **How it works:** You can adjust both the **General Date Format** and the **General Time Format** (switching between 12-hour and 24-hour clocks).
- **Action:** Select the format used by your team for pickup and delivery schedules.

[Video: Settings General — animated step 3](https://docs.ordering.co/media/ai-dashboard/clips/settings-general/gif-03.mp4)

### 5. Order types & pre-ordering

Control how and when customers can interact with your services.

- **Default Order Type:** Set your primary service (e.g., **Pickup** or **Delivery**).
- **Advanced Order Schedule:** This section allows you to enable **Pre-ordering**. You can set the "Maximum Preorder Days"—for instance, allowing customers to schedule a service up to 8 days in advance.

[Video: Settings General — animated step 4](https://docs.ordering.co/media/ai-dashboard/clips/settings-general/gif-04.mp4)

---

## Best practices, tips, and tricks

To get the most out of your Ordering.co dashboard, consider these strategic approaches:

- **Consistency is Key:** Ensure your **Time Format** matches the format used in your physical storefront or warehouse to avoid confusion during shift handovers.
- **Configure Tip Options:** If tipping applies to your operation, use **Custom Driver Tip Amount** to let customers enter an amount outside the presets.
- **Review Pre-orders:** Use **Advanced Order Schedule** to set how far in advance customers can place an order, then account for those orders in staffing and inventory planning.
- **Set the Pickup Radius:** Use **Maximum Pickup Distance** to define the distance your operation accepts for pickup orders.

---

## Conclusion

Review the currency, measurement, fee, time, order-type, and scheduling values together before applying them to live operations.

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