---
title: "Online payments"
description: "Connect a Stripe account and review its identity and status in the Stripe Connection Dashboard."
canonical: https://docs.ordering.co/docs/products/ai-dashboard/settings-users-billing/online-payments/
---

# Online payments

_Configure the Stripe account used for online payments._

[Video: Online Payments video walkthrough](https://docs.ordering.co/media/ai-dashboard/videos/online-payments.mp4)

This narrated walkthrough demonstrates the same workflow documented in the written, step-by-step guide directly below.

**Stripe Connection Dashboard**

The heartbeat of your financial setup. Once connected, this panel provides real-time transparency:

- **Account Identity:** Shows the Stripe ID associated with the configuration. Compare it with the intended merchant account.
- **Charges & Payouts:** The **Enabled** or **Disabled** indicators show the status returned for charges and payouts. Confirm live readiness and account requirements in Stripe before accepting payments.
- **Currency:** Displays your base operating currency (e.g., USD), ensuring all AI-generated quotes match your financial settings.

[Video: Online Payments — animated step 1](https://docs.ordering.co/media/ai-dashboard/clips/online-payments/gif-01.mp4)

## Online payments toggle

This is the master switch for your AI’s "Sales Brain." When set to **Active**:

- **Dynamic Link Generation:** Your agent won't just say "Please buy this." It will generate a unique, secure Stripe Checkout link pre-populated with the user's specific items.
- **Automatic Order Confirmation:** The moment Stripe confirms the payment, **Ordering.co** receives a webhook that triggers a "Payment Successful" message back to the customer, closing the loop instantly.

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## 3. Best practices & tips

Review these payment configuration practices:

- **Test Before You Invest:** Use Stripe’s "Test Mode" keys first. Run through a full purchase as a customer to see exactly how your agent handles the transition from chat to the payment page.
- **Human-in-the-Loop for Large Orders:** For high-ticket items, configure your agent to request human approval or verification before generating a payment link.
- **Contextual Discounts:** Use your AI's logic to offer real-time discounts. For example: _"I see you're ordering two burgers; I've applied a 10% 'Combo' discount to your checkout link."_
- **Describe the Processor Accurately:** Name Stripe as the payment processor only when that statement matches the configured payment flow.

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## 4. Conclusion

When online payments are enabled and configured, the agent can provide a Stripe Checkout link and update the conversation after Ordering.co receives the payment webhook. Test the complete flow before accepting live payments.

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