---
title: "Set up sales channels"
description: "Review external sales-channel connections available to your account and request activation."
canonical: https://docs.ordering.co/docs/products/ai-dashboard/integrations-channels/setup-sales-channels/
---

# Set up sales channels

_Review and request available sales-channel connections._

[Video: Set up sales channels video walkthrough](https://docs.ordering.co/media/ai-dashboard/videos/setup-sales-channels.mp4)

This narrated walkthrough demonstrates the same workflow documented in the written, step-by-step guide directly below.

## To thrive, brands must meet their customers wherever they are—whether that is on a third-party delivery app, a specialized local marketplace, or a custom-built storefront.

The **Sales Channels** area lists external connections available to your account and provides the action used to request activation.

---

## Step-by-step: navigating the sales channels feature

The Sales Channels module is designed for simplicity. Here is how you can navigate and utilize this feature to optimize your operations:

### 1. Accessing the integration hub

To begin, locate the **Integrations** tab on the left-hand sidebar of your **Ordering.co** dashboard. Clicking this will reveal a sub-menu where you will find **Sales Channels**. This is your command center for all external platform connections.

### 2. Browsing available channels

Once inside, you will see a grid of available integrations. The platform displays both global giants and specialized local services, such as:

- **Major Delivery Platforms:** Direct links to services like **Uber Eats** and **Rappi**.
- **Custom Integrations:** Specialized pipelines for specific business needs or "Test" channels for development.
- **Stream Orders:** Tools for managing real-time flow from various digital sources.

### 3. Activating a channel via "contact us"

Select **Contact Us** on the desired channel to open the support chat used to request activation. Follow the instructions provided for credentials and menu or catalog synchronization.

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## Tips & best practices for success

To get the most out of your multi-channel strategy, consider these professional recommendations:

- **Review Source Data:** Before requesting an integration, confirm the pricing and item descriptions in Ordering.co, then review the provider's data after synchronization.
- **Start Small:** If you are new to third-party delivery, activate one major channel first. Once your workflow is comfortable, use the **Ordering.co** dashboard to add additional channels one by one.
- **Monitor the Support Chat:** After selecting **Contact Us**, monitor the conversation for provider-specific questions or next steps.

---

## Conclusion

Use the Sales Channels page to review available providers and request activation. Confirm pricing, credentials, menu mapping, and provider-specific requirements with the implementation team.

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