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Set up sales channels

Review and request available sales-channel connections.

This narrated walkthrough demonstrates the same workflow documented in the written, step-by-step guide directly below.

To thrive, brands must meet their customers wherever they are—whether that is on a third-party delivery app, a specialized local marketplace, or a custom-built storefront.​

The Sales Channels area lists external connections available to your account and provides the action used to request activation.

Step-by-step: navigating the sales channels feature​

The Sales Channels module is designed for simplicity. Here is how you can navigate and utilize this feature to optimize your operations:

1. Accessing the integration hub​

To begin, locate the Integrations tab on the left-hand sidebar of your Ordering.co dashboard. Clicking this will reveal a sub-menu where you will find Sales Channels. This is your command center for all external platform connections.

2. Browsing available channels​

Once inside, you will see a grid of available integrations. The platform displays both global giants and specialized local services, such as:

  • Major Delivery Platforms: Direct links to services like Uber Eats and Rappi.
  • Custom Integrations: Specialized pipelines for specific business needs or "Test" channels for development.
  • Stream Orders: Tools for managing real-time flow from various digital sources.

3. Activating a channel via "contact us"​

Select Contact Us on the desired channel to open the support chat used to request activation. Follow the instructions provided for credentials and menu or catalog synchronization.

Tips & best practices for success​

To get the most out of your multi-channel strategy, consider these professional recommendations:

  • Review Source Data: Before requesting an integration, confirm the pricing and item descriptions in Ordering.co, then review the provider's data after synchronization.
  • Start Small: If you are new to third-party delivery, activate one major channel first. Once your workflow is comfortable, use the Ordering.co dashboard to add additional channels one by one.
  • Monitor the Support Chat: After selecting Contact Us, monitor the conversation for provider-specific questions or next steps.

Conclusion​

Use the Sales Channels page to review available providers and request activation. Confirm pricing, credentials, menu mapping, and provider-specific requirements with the implementation team.