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Set up POS systems

Review and request the POS integrations shown in the dashboard.

Review POS integrations​

The Integrations area lists POS providers such as Simphony, Clover, and Wansoft and shows the connection state available for each store.

Step-by-step: navigating the POS integrations feature​

The Ordering.co interface is built for clarity. Here is how you can navigate and utilize the features showcased in the dashboard:

1. Accessing the integrations hub​

On the left-hand sidebar, you will find the Integrations tab. Clicking this expands a menu where you can select POS Systems. This dedicated space filters out the noise, showing you only the connections that power your physical store locations.

2. Searching for providers​

If you operate a diverse portfolio, use the Search Bar at the top of the "Available POS Systems" section. By typing the name of your provider, you can instantly see if a pre-built integration is available for your stack.

3. Monitoring connection status​

Each POS card provides an at-a-glance health check of your network:

  • Connected (Green): Indicates stores that are actively syncing data with Ordering.co.
  • Pending (Yellow): Highlights stores that are in the process of being integrated or require further configuration.
  • Store Count: Each card displays exactly how many locations are tied to that specific provider, making it easy to spot discrepancies.

4. Direct support integration​

Integration isn't always "plug and play" for complex enterprises. On every POS card, you’ll find a Contact Us button. This opens a direct line to our support team, allowing you to request new features or get technical assistance for a specific provider without leaving the page.

Best practices & pro-tips​

To get the most out of your Ordering.co experience, keep these professional tips in mind:

  • Audit "Pending" Statuses: If a store remains in Pending, use the internal chat to ask whether configuration or credentials still need review.
  • Centralize Your Search: Instead of scrolling, use the search function to quickly compare different integration versions if you are transitioning from one POS provider to another.
  • Include Store IDs: When using Contact Us on a POS card, include the relevant store IDs as mapping context.

Conclusion​

Use the connection status and store count shown for each provider to identify integrations that need configuration or support review.