---
title: "Discounts"
description: "Create promotions and configure their dates, value, products, usage limits, and schedule."
canonical: https://docs.ordering.co/docs/products/ai-dashboard/growth-promotions/discounts/
---

# Discounts

_Create, filter, and configure promotions._

[Video: Discounts video walkthrough](https://docs.ordering.co/media/ai-dashboard/videos/discounts.mp4)

This narrated walkthrough demonstrates the same workflow documented in the written, step-by-step guide directly below.

## Configure discounts in Ordering.co

This guide explains how to review existing promotions and configure their dates, value, products, usage limits, and schedule.

---

## Step-by-step feature walkthrough

### 1. The discounts dashboard

Your journey begins at the **Discounts** tab. This centralized hub displays all your campaigns as visual cards.

- **Quick Audit:** Each card displays the promotion name, validity dates, and the specific discount code.
- **Smart Filtering:** Use the **Status Filter** (Top Right) to toggle between "All," "Enabled," or "Disabled" views. This is essential for decluttering your workspace and focusing on active revenue drivers.

[Video: Discounts — animated step 1](https://docs.ordering.co/media/ai-dashboard/clips/discounts/gif-01.mp4)

### 2. Deep-dive customization (the edit suite)

When you click on an existing promotion, like the **"Free Pizzas Frenzy,"** you enter the **Edit Promotion** interface. Here, you control the DNA of your offer:

- **General Information:** Update the campaign name and description. A clear description helps both your team and the **Ordering.co** AI understand the goal of the campaign.
- **Visual Impact:** You can upload or change the **Cover Image** to ensure the promotion looks appetizing on the customer-facing app.
- **Timeline & Logic:** Set strict Start and End dates. Under **Value & Logic**, you can decide if the discount applies to the "Order Subtotal" or "Delivery Fee," and choose between a percentage-based or fixed-dollar discount.

[Video: Discounts — animated step 2](https://docs.ordering.co/media/ai-dashboard/clips/discounts/gif-02.mp4)

### 3. Advanced rules & precision targeting

The real power lies in the **Configure Rules** section. This allows you to move beyond "blanket" discounts and create high-margin strategies:

- **Product-Specific Scoping:** Toggle **Specific Products** to "On." This opens a menu where you can select exactly which items (e.g., Veggie Pizza, Coca-Cola) are eligible. This prevents discounts from eating into your highest-cost items.
- **Usage Limits:** Set a **Max Total Usage** for the entire campaign or **Max Per User** to prevent "coupon stacking" or over-redemption.
- **Operational Constraints:** Use **Schedule Limits** to offer "Happy Hour" style discounts only on specific days or times.

[Video: Discounts — animated step 3](https://docs.ordering.co/media/ai-dashboard/clips/discounts/gif-03.mp4)

### 4. Creating new campaigns

The **Add Promotion** button opens a blank form. If a required name, start date, or participating store is missing, the interface highlights the relevant field before publication.

[Video: Discounts — animated step 4](https://docs.ordering.co/media/ai-dashboard/clips/discounts/gif-04.mp4)

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## Tips, tricks & best practices

- **Set a Timeline:** Use the **Timeline** feature to define when an offer starts and ends.
- **Review Margin Impact:** Use **Specific Products** when a discount should apply only to selected items, and review the financial effect before enabling it.
- **Automatic vs. Manual:** Use the **Auto Apply** toggle for "surprise and delight" moments where the discount appears at checkout without the user needing to type a code.
- **A/B Testing:** Run two similar discounts with different codes (e.g., PIZZA10 and PIZZA-TEN) to see which marketing channel or phrasing performs better.

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## Conclusion

Review the promotion's **Value & Logic**, **Advanced Rules**, dates, and participating stores before enabling it.

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