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Discounts

Create, filter, and configure promotions.

This narrated walkthrough demonstrates the same workflow documented in the written, step-by-step guide directly below.

Configure discounts in Ordering.co​

This guide explains how to review existing promotions and configure their dates, value, products, usage limits, and schedule.

Step-by-step feature walkthrough​

1. The discounts dashboard​

Your journey begins at the Discounts tab. This centralized hub displays all your campaigns as visual cards.

  • Quick Audit: Each card displays the promotion name, validity dates, and the specific discount code.
  • Smart Filtering: Use the Status Filter (Top Right) to toggle between "All," "Enabled," or "Disabled" views. This is essential for decluttering your workspace and focusing on active revenue drivers.

2. Deep-dive customization (the edit suite)​

When you click on an existing promotion, like the "Free Pizzas Frenzy," you enter the Edit Promotion interface. Here, you control the DNA of your offer:

  • General Information: Update the campaign name and description. A clear description helps both your team and the Ordering.co AI understand the goal of the campaign.
  • Visual Impact: You can upload or change the Cover Image to ensure the promotion looks appetizing on the customer-facing app.
  • Timeline & Logic: Set strict Start and End dates. Under Value & Logic, you can decide if the discount applies to the "Order Subtotal" or "Delivery Fee," and choose between a percentage-based or fixed-dollar discount.

3. Advanced rules & precision targeting​

The real power lies in the Configure Rules section. This allows you to move beyond "blanket" discounts and create high-margin strategies:

  • Product-Specific Scoping: Toggle Specific Products to "On." This opens a menu where you can select exactly which items (e.g., Veggie Pizza, Coca-Cola) are eligible. This prevents discounts from eating into your highest-cost items.
  • Usage Limits: Set a Max Total Usage for the entire campaign or Max Per User to prevent "coupon stacking" or over-redemption.
  • Operational Constraints: Use Schedule Limits to offer "Happy Hour" style discounts only on specific days or times.

4. Creating new campaigns​

The Add Promotion button opens a blank form. If a required name, start date, or participating store is missing, the interface highlights the relevant field before publication.

Tips, tricks & best practices​

  • Set a Timeline: Use the Timeline feature to define when an offer starts and ends.
  • Review Margin Impact: Use Specific Products when a discount should apply only to selected items, and review the financial effect before enabling it.
  • Automatic vs. Manual: Use the Auto Apply toggle for "surprise and delight" moments where the discount appears at checkout without the user needing to type a code.
  • A/B Testing: Run two similar discounts with different codes (e.g., PIZZA10 and PIZZA-TEN) to see which marketing channel or phrasing performs better.

Conclusion​

Review the promotion's Value & Logic, Advanced Rules, dates, and participating stores before enabling it.