Pre-launch checklist

Tick every box before you announce. If one is open, fix it first: a late launch is forgotten in a week, a bad first order is remembered.

Platform

• Super admin password changed; team has their own logins
• Domain live with the padlock, on www and the bare domain
• Your own Google Maps key in place
• Logo, colors, homepage, and footer set
• Privacy, terms, help, and account deletion pages published
• Business categories with icons
• Order types enabled at platform and store level
• Payment gateway live, testing mode off
• Fees, taxes, and tips reviewed
• Language Manager texts checked in each language

Apps

• Developer accounts open and shared
• App request form complete
• Test apps checked on iPhone and Android
• Google closed testers invited

Merchants

• At least five stores live, across your main categories
• Menus proofread, with photos on best sellers
• Schedules match real kitchen hours
• Zones drawn, priced, and tested at the edges
• Each merchant trained on the Business App
• Printers or POS connected where needed
• Commission and payment schedule agreed in writing

Delivery

• Drivers created and in the right groups
• Every store assigned to a group
• Dispatch tested with real phones
• Partner backup tested, if you use one
• Cash and pay rules explained to drivers

Operations

• Full test orders done (Chapter 31)
• Someone watches orders during launch hours
• Refund and complaint policy decided