---
title: "Taxes, service fees, and tips"
description: "Set what the customer pays on top of the products, and make it clear at checkout. Check your local tax rules with your accountant before you go live."
canonical: https://docs.ordering.co/docs/discovery-ordering/launch-your-marketplace/part-3-build-the-marketplace/taxes-fees-tips/
---

# Taxes, service fees, and tips

Set what the customer pays on top of the products, and make it clear at checkout. Check your local tax rules with your accountant before you go live.

| Charge               | Where to set it                                                                                                                                          | Notes                                                                                  |
| -------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------- |
| Product tax          | Store › Tax & fees, or per product                                                                                                                       | A percentage; set whether prices include it.                                           |
| Service fee          | Store › Tax & fees                                                                                                                                       | A percentage on the order.                                                             |
| Delivery fee         | Each delivery zone ([Chapter 17](https://docs.ordering.co/docs/discovery-ordering/launch-your-marketplace/part-3-build-the-marketplace/delivery-zones/)) | Delivery tax can be set separately.                                                    |
| Custom customer fees | Customer fees                                                                                                                                            | Fixed or %, limited to an order type, payment method, or channel, with optional dates. |
| Platform fee         | Settings › Platform settings                                                                                                                             | A fixed or percentage fee for the whole marketplace.                                   |
| Driver tips          | Settings › Platform settings                                                                                                                             | Percentage or flat amounts, preset options, and a custom tip.                          |

> **People often ask**
>
> **"Can I add a surcharge when customers pay by card?"**
>
> Yes. Create a customer fee and limit it to the card payment method. It only applies when the customer chooses that method, and it shows clearly at checkout.

> **Keep it simple at launch**
>
> Every extra line at checkout is a reason to abandon the cart. Start with a clear delivery fee per zone and, if you need one, a single small service fee. Add more only when you have a reason.