---
title: "Help stores see and accept new orders faster"
description: "Repeat new-order alerts in the Business App so stores notice every order, and understand what Expire order after minutes really does."
canonical: https://docs.ordering.co/docs/discovery-ordering/help-stores-accept-orders-faster/
---

# Help stores see and accept new orders faster

Some orders wait too long because the store didn't notice them. Make the Business App repeat the new-order alert until someone reacts, and know which setting does what.

## Who this is for

Marketplaces where stores accept orders from the Business App, and some orders stay pending for too long.

## 1. Repeat the new-order alert

Open **Settings → Emails & notifications → Push notifications**, or search for **repeat** in Settings.

- **Set Max Notification Repeats**: how many times the alert repeats, up to 15.
- **Set Notification Repeat Interval**: the seconds between repeats.
- **Enable Business Owner Notification Repeats** and **Enable Admin Notification Repeats**: who receives the repeated alerts in the Business App while an order awaits acceptance.

![Push notification settings with maximum repeats, repeat interval and repeat options](https://docs.ordering.co/img/docs/discovery-ordering/scenarios/push-notification-repeats.jpg)

See [Push notifications](https://docs.ordering.co/docs/products/dashboard/settings/pro/push-notifications/) for the full setup.

## 2. Know what "Expire order after minutes" does

In each store, **Delivery, pickup & more → Logistic** has **Expire order after minutes**. It controls automatic driver assignment: when the time runs out, the platform stops trying to assign a driver automatically, and you assign one by hand.

It **doesn't** cancel, reject, or refund the order.

![Logistic section of a store with Expire order after minutes](https://docs.ordering.co/img/docs/discovery-ordering/scenarios/expire-order-after-minutes.jpg)

## Illustrative example

A marketplace sets **10** repeats every **30** seconds for business owners. A store's tablet now rings for five minutes after a new order arrives, instead of once.

## Check that it works

- Place a test order and leave it pending on a Business App device.
- Count the alerts and the time between them.
- Accept the order and confirm the alerts stop.

## Limits to keep in mind

- Alerts reach devices where the Business App is installed, signed in, and allowed to send notifications.
- Pair repeated alerts with email alerts and ticket printing where stores use them.