---
title: "Close stores for a holiday or a rush, and reopen them automatically"
description: "Use Snooze, schedules, and delivery zone switches to stop orders during holidays, rushes, and closures, then reopen without manual work."
canonical: https://docs.ordering.co/docs/discovery-ordering/close-stores-for-holidays-and-rushes/
---

# Close stores for a holiday or a rush, and reopen them automatically

A store is overwhelmed, a holiday is coming, or an area can't be served for a few days. Pause the store with **Snooze**, adjust its **Schedule**, or switch off a **delivery zone**, and let it reopen on its own.

## When customers can't order

Customers can't order from a store when:

- it is closed by its schedule, or snoozed;
- it is disabled;
- the customer's address is outside every active delivery zone, or the cart is below the zone's minimum.

A **disabled** store disappears from the app. A store **closed by its schedule** stays visible as closed, and customers can pre-order when pre-orders are on.

## 1. Snooze a store for a few hours or until a date

Open **Stores → Stores**, choose the store, and click **Snooze**. Pick 1, 2, 4, 6 or 12 hours for a rush, or **Until…** with a date and time for a holiday, such as the end of a festival. The store reopens on its own at that time. Times use the store's time zone.

![Snooze dialog with 1 to 12 hours and an Until option with date and time](https://docs.ordering.co/img/docs/discovery-ordering/scenarios/store-snooze.jpg)

## 2. Adjust the regular schedule

In the store, open **Schedule**. Switch a day off to close all day, use **Add hours** for split shifts, and **Copy hours to…** to reuse a day.

![Store schedule with a switch and opening hours for each day](https://docs.ordering.co/img/docs/discovery-ordering/scenarios/store-schedule.jpg)

See [Schedule](https://docs.ordering.co/docs/products/dashboard/stores/view-edit-store/schedule/) for more options.

## 3. Stop delivery to one area

In the store, open **Delivery, pickup & more → Delivery zones**. Each zone has its own switch: turn it off and customers in that area can't order delivery from this store. Turn it back on when you can serve the area again.

![Delivery zones list with an on and off switch for each zone](https://docs.ordering.co/img/docs/discovery-ordering/scenarios/delivery-zone-switches.jpg)

## Illustrative example

For a two-day holiday, a marketplace snoozes each participating store **Until** the morning after, at opening time. For a road closure, it switches off the affected zone in each store that delivers there, and switches it back on when the road reopens.

## Check that it works

- From a customer account, check that the snoozed store shows as closed.
- Enter an address inside the switched-off zone and confirm delivery isn't offered.
- After the snooze time, check that the store takes orders again.

## Limits to keep in mind

- Snooze and zone switches are set per store. Repeat them in each store involved.
- Times follow the store's time zone, not yours.