---
title: "Business Reviews Model"
description: "A business review records feedback associated with an order and its customer."
canonical: https://docs.ordering.co/api-reference/guides/reviews-model/
---

# Business Reviews Model

A business review records feedback associated with an order and its customer.

Representative fields include `id`, `order_id`, `business_id`, `quality`, `delivery`, `service`, `package`, `user_id`, `comment`, `quality_tags`, `enabled`, and `created_at`. Review creation requires all four rating dimensions and does not allow a second review for the same order. The public operation does not specify a completed-order requirement.

Public reads return enabled reviews. The `user` expansion exposes a limited reviewer projection; the `order` relation is available only to staff. See [Business review relation expansion](https://docs.ordering.co/api-reference/guides/reviews-special-request/).

Related operations: [Create a business review](https://docs.ordering.co/api-reference/guides/create-review/), [Update a business review](https://docs.ordering.co/api-reference/guides/update-review/), and [Delete a business review](https://docs.ordering.co/api-reference/guides/delete-review/).